Your Questions, Answered

For Sponsors / Children Living in New Zealand

Yes. We specialise in medical insurance designed specifically for the Parent Boost Visa. The cover aligns with Immigration New Zealand’s requirements for ongoing and emergency medical care and is intended for long-term stays. This is not standard travel insurance.
No - once you obtain your approval in principle (or have the parent boost visa in place) contact us, and we can assist in arranging your policy for you
Once your policy is issued, you will receive a policy schedule showing your insurance is in place.
Yes. As the sponsor or child living in New Zealand, you can organise and pay for the policy locally on your parents’ behalf.
No. Travel insurance is generally designed for short trips and often excludes ongoing or long-term medical care. This policy is purpose-built for long-term visitors and meets Immigration New Zealand’s medical insurance standards for Parent Boost Visa holders.
In most cases, yes. The policy is designed to be renewed annually, even if your parent’s health changes during their stay. This helps ensure continuity of cover without needing to start again each year.
Medical insurance must remain active for the full duration of the visa. If your parents plan to travel outside New Zealand temporarily, let us know so we can help ensure the cover remains compliant and uninterrupted.

No medical examination is required to apply for this cover. Please note that pre-existing medical conditions are not automatically included unless specifically approved under the policy.
Yes. The policy provides cover for a range of unexpected medical needs, including doctor visits, hospital treatment, surgery, and prescribed medication, up to the benefit limits set out in the policy wording.
Yes. Cover applies nationwide and includes access to both public and private medical services where applicable.
No. Travel insurance is generally designed for short trips and often excludes ongoing or long-term medical care. This policy is purpose-built for long-term visitors and meets Immigration New Zealand’s medical insurance standards for Parent Boost Visa holders.
Claims can be submitted online with the required supporting documents. Our support team is available to guide you through the process and can assist with liaising directly with New Zealand medical providers if needed.
Medical insurance must remain active for the full duration of the visa. If your parents plan to travel outside New Zealand temporarily, let us know so we can help ensure the cover remains compliant and uninterrupted.

Yes. The insurance we arrange is designed to meet Immigration New Zealand’s acceptable insurance standards for Parent Boost and Parent Visitor Visa applications. Policies are underwritten by established insurers, and we can provide supporting documentation such as a policy schedule or confirmation letter for your records.
Yes. We’re happy to provide full policy wording, a summary of benefits, and insurer details to support your internal due diligence. Please contact our team to request these documents.
Yes. Advisers can refer clients directly via our online referral form. We can also arrange a co-branded landing page for your practice if required. All referrals are handled transparently and professionally.
We offer partnership and referral pathways and are happy to discuss compliant remuneration options in line with regulatory requirements. Please get in touch with us to explore suitable arrangements.